Services
Remote-first by default. Most issues don’t require a visit — we can usually diagnose, fix, and explain what’s happening over secure screen-share.
Windows
macOS
Linux
iOS
Android
…and mixed home setups
Remote troubleshooting (primary)
Screen-share support for fast diagnosis and fixes. Same-day when possible.
Slow computer cleanup
Performance issues, startup bloat, browser nonsense, storage pressure, updates.
Wi-Fi & home network issues
Dead zones, flaky connections, router misconfig, device drops, DNS weirdness.
Email & account problems
Sync issues, login loops, MFA confusion, password manager setup.
Printer & device setup
Yes, printers are evil. We tame them anyway.
Security basics
Cleanup + sensible hardening: updates, browser safety, account hygiene, backups.
Deeper systems work (when needed)
When “simple” issues are symptoms — logs, services, configuration, root-cause.
Plain-English explanations
Sometimes you don’t need a fix — you need clarity. I’m good at that too.
Pricing
Clear scope up front. You’ll know the plan and the cost before I start — no surprise charges, no upsells.
Remote-first • Same-day when possible
Remote
Remote Support
Troubleshoot, fix, and explain — over secure screen-share.
$50 / hour
1-hour minimum
Most issues don’t require an on-site visit.
On-site
On-Site Support
For hardware, networking, and problems remote can’t realistically solve.
$80 / hour
1-hour minimum
Available within ~80 miles round-trip.
Ship-In
Ship-In Support
Ship the device, I’ll service it, and ship it back.
$50 / hour
1-hour minimum
Shipping paid by client (labels available).